Start with the link from your builder.

Check these before requesting a code.

1. Use your builder’s portal link

   Open the link supplied by your relationship manager. A staff CRM login is a different entry point.

2. Use the email or number saved by your builder

   Choose email and enter the address saved on your buyer contact, or use the recorded Indian mobile number where that delivery route is available. Ask the builder to correct outdated details before trying again.

3. Check the delivery message

   Email access needs your saved address, an eligible booking and a working sender. A shared email that matches more than one buyer does not select a buyer automatically. A request acknowledgement does not confirm that a code was delivered.

4. Ask for help if the code cannot arrive

   SMS and WhatsApp sign-in delivery are currently blocked. If email is unavailable or no code arrives, contact your relationship manager for help.

If you cannot get into the portal

The builder can check whether the portal is enabled, whether your booking and contact are linked, and whether the contact details are correct. They can also share your statement, receipts and paperwork directly while access is being resolved.

NRI buyers can use the email address their builder has recorded for an eligible booking, subject to email delivery. The phone route accepts an Indian +91 mobile number; do not replace an overseas number with a made-up Indian number.

Once you have access

Buyer Connect is included with the builder’s Professional or Custom plan when enabled. Your view covers the bookings and documents made available to your buyer account.